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Delivery policy

Delivery

When do I receive my beautiful robe, sleep wear or hamper?

After your payment’s been received, we’ll send your items to you within 3-7 business days via Australia Post.

Up to 14 business days is required for personalised orders.

Left it to the last minute? We offer an express & priority option which will ensure your order is sent in 1-3 days.

Not at home to collect your items? We can’t tell the postman to leave it on your doorstep. If you’re out when he calls, a calling card will be left for safe collection.

Personalised items with embroidery require up to 14 business days to dispatch. If you require personalised items urgently please get in touch with our team support@shoplerose.com to check current turnaround times.

 

Where do you deliver?

We send our bridal robes all over the world using an international delivery service. Please allow between 2-7 business days for your order to be delivered.

The time it takes for your order to arrive varies on your location, and how fast your local postal service is.

If you’d like to track your order online, please get in touch for more information – support@shoplerose.com

 

Does Le Rose cover the cost of customs, duties and taxes?

Le Rose isn’t responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government.