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If you see ‘Product Options’ in your cart, this refers to the embroidery fee.

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Shipping

 

LOCATION SERVICE SHIPPING TIME DISPATCH TIME COST

Sydney, Melbourne & Brisbane

Standard Shipping - Australia Post

2-4 business days

1-3 business days + add additional time (up to 14 days) as specified on product listing for personalised items 

$10 or Free on orders  over $150

Sydney, Melbourne & Brisbane

Express Shipping - Australia Post

1-2 business days

Same or next business day

$30 (this includes priority processing fee)

Rest of Australia

Standard Shipping - Australia Post

2-7 business days

1-3 business days add additional time (up to 14 days) as specified on product listing for personalised items 

$10 or Free on orders over $150

Rest of Australia

Express Shipping - Australia Post

1-4 business days

Same or next business day

$30 (this includes priority processing fee)

Click & Collect (Sydney)

Collect from Condell Park HQ

Same or next business day

-

Free

 

  • Pre-Christmas Deliveries Are Now Closed.

    Our team will be taking a short break from 23rd December to 6th January. We’ll still be available intermittently to manage Express and Priority orders, which will be shipped during this time. Please include your required delivery date in the notes at checkout.

    Click & Collect Orders from our Sydney warehouse will be available for collection from the 7th January.

  • Any delivery dates or times specified is an estimate only. Le Rose Stories is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.
  • Our team endeavour to dispatch orders (without personalisation) within the same or following business day however it may take up to 3 business days for your order to be dispatched. Orders placed on a Saturday, Sunday or Public Holiday will require an additional day. During busy sale periods, please allow an additional 1-2 business days for dispatch.
  • Any orders placed with personalisation require up to an additional 14 business days. Please check the product page for our current embroidery turnaround times.
  • If your order is urgent we offer an express/priority shipping option at checkout. This will ensure your order is dispatched within the same or following business day. This applies to all orders, including personalised orders.

CLICK AND COLLECT

  • If you are local to Sydney and urgently require your order, we also offer a Click and Collect service from our Head Office (located in Condell Park) between 11am and 4pm. Orders placed for collection are treated as a priority.
  • If you require pickup at a certain time please call our support team to arrange 02 97733282.