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  • Personalised orders MUST select EXPRESS + PRIORITY SHIPPING for pre-christmas delivery.
  • If you see ‘Product Options’ in your cart, this refers to the embroidery fee.
  • Spend & Save Excludes Sale Items
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Shipping

 

LOCATION SERVICE SHIPPING TIME DISPATCH TIME COST

Sydney, Melbourne & Brisbane

Standard Shipping - Australia Post

2-4 business days

1-3 business days + add additional time (up to 14 days) as specified on product listing for personalised items 

$10 or Free on orders  over $150

Sydney, Melbourne & Brisbane

Express Shipping - Australia Post

1-2 business days

Same or next business day

$30 (this includes priority processing fee)

Rest of Australia

Standard Shipping - Australia Post

2-7 business days

1-3 business days add additional time (up to 14 days) as specified on product listing for personalised items 

$10 or Free on orders over $150

Rest of Australia

Express Shipping - Australia Post

1-4 business days

Same or next business day

$30 (this includes priority processing fee)

Click & Collect (Sydney)

Collect from Condell Park HQ

Same or next business day

-

Free

 

  • Personalised order MUST select PRIORITY + EXPRESS SHIPPING for pre-christmas delivery. 
  • Any delivery dates or times specified is an estimate only. Le Rose Stories is not liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.
  • Our team endeavour to dispatch orders (without personalisation) within the same or following business day however it may take up to 3 business days for your order to be dispatched. Orders placed on a Saturday, Sunday or Public Holiday will require an additional day. During busy sale periods, please allow an additional 1-2 business days for dispatch.
  • Any orders placed with personalisation require up to an additional 14 business days. Please check the product page for our current embroidery turnaround times.
  • If your order is urgent we offer an express/priority shipping option at checkout. This will ensure your order is dispatched within the same or following business day. This applies to all orders, including personalised orders.

CLICK AND COLLECT

  • If you are local to Sydney and urgently require your order, we also offer a Click and Collect service from our Head Office (located in Condell Park) between 11am and 4pm. Orders placed for collection are treated as a priority.
  • If you require pickup at a certain time please call our support team to arrange 02 97733282.